How does pricing work?

Overview

Each plan comes with features related to that plan. For example, if you are looking for deep integration with your own APIs or would like some custom coding, you would choose Custom. On the other hand, if you are looking for a simple plan for yourself as a solopreneur, you would likely choose the Solo plan.



Conveyr plans are built to provide flexibility. There is something for everyone, from Free Trial testing to Custom enterprise applications.


The plan you choose will include 3 pricing elements: minutes, messages, and phone numbers


Minutes:

  • Free Trial: 5 minutes included
  • Solo: 500 minutes included, $0.25/min after
  • Lite: 2500 minutes included, $0.20/min after
  • Growth: 5000 minutes included, $0.15/min after
  • Custom: 7000 minutes included, $0.12/min after

All calls (including calls transferred or routed through assistants) draw from your total minute balance. Monitoring usage is important if you expect high call volumes or extended conversations.


Messages:

  • Free Trial: 0 messages included.
  • Solo: 100 messages included, $0.10 per message after.
  • Lite: 500 messages included, $0.05 per message after.
  • Growth: 1000 messages included, $0.03 per message after.
  • Custom: 2000 messages included, $0.01 per message after.

Additional messages beyond your plan’s limit are billed at the respective overage rate. These rates apply regardless of whether the messages are manual or automated.


Phone Numbers:

  • Free Trial: 0 numbers
  • Solo: 2 numbers included, $2.00 per additional number
  • Lite: 3 numbers included, $2.00 per additional number
  • Growth: 20 numbers included, $2.00 per additional number
  • Custom: 50 numbers included, $2.00 per additional number

Each number can be used to route calls or messages to specific assistants, teams, or workflows. This is particularly useful for businesses that manage multiple departments, brands, or regions.


Each plan provides a different amount of features and usages here are the details


Free Trial Plan:

  • Price: Free

Included Usage:

  • 5 call minutes
  • 0 messages
  • 0 phone numbers

Features:

  • 1 Workspace
  • 1 Assistant
  • Supports Web communication type only
  • Functionality: End Call
  • Support channels: General Chat
  • No collaboration tools, booking, transfers, or knowledge base included

Best for users who want to test the platform before committing. Ideal for exploring basic functionality with limited usage.


Solo Plan:

  • Price:
  • $199.99/year

Included Usage:

  • 500 call minutes (then $0.25/min)
  • 100 messages (then $0.10/message)
  • 2 phone numbers (then $2.00/number)

Features:

  • 1 Workspace
  • 2 Assistants
  • Supports Web and Inbound communication types
  • Functionalities: End, Transfer (Xfer), Booking
  • Support channels: Chat, Email, AI
  • No collaboration tools or knowledge base included

Best for independent consultants, virtual service providers, or solo business owners who manage their own client interactions and don’t need advanced team collaboration tools.


Lite Plan:

  • Price: $399.99/year

Included Usage:

  • 2500 call minutes (then $0.20/min)
  • 500 messages (then $0.05/message)
  • 3 phone numbers (then $2.00/number)

Features:

  • 1 Workspace
  • 3 Assistants
  • Supports Web and Inbound communication types
  • Functionalities: End, Transfer (Xfer), Booking
  • 1 Knowledge Base
  • Collaboration tools: Yes
  • Support channels: Chat, Email, AI

Ideal for small teams looking to grow their operations and start using internal collaboration and knowledge base functionality.


Growth Plan:

  • Price: $799.99/year

Included Usage:

  • 5000 call minutes (then $0.15/min)
  • 1000 messages (then $0.03/message)
  • 20 phone numbers (then $2.00/number)

Features:

  • 3 Workspaces
  • Unlimited Assistants
  • Supports Web and Inbound communication types
  • Functionalities: End, Transfer (Xfer), Booking
  • 3 Knowledge Bases
  • Collaboration tools: Yes
  • Onboarding support: Coaching
  • Support channels: Private Slack

Designed for growing businesses needing scale, collaboration, and access to coaching for onboarding and optimization.


Custom Plan:

  • Price: $1399.99/year + custom dev costs (if any)

Included Usage:

  • 7000 call minutes (then $0.12/min)
  • 2000 messages (then $0.01/message)
  • 50 phone numbers (then $2.00/number)

Features:

  • Unlimited Workspaces
  • Unlimited Assistants
  • Supports Web and Inbound communication types
  • Functionalities: All
  • 20 Knowledge Bases
  • Collaboration tools: Yes
  • Integrations: Custom API
  • Onboarding support: White Glove
  • Support channels: Prioritized

Built for enterprise-level organizations that need custom integrations, high usage capacity, and dedicated onboarding and support services.

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